Getting paid with Coupa
Welcome to the Babcock Supplier Portal
This guide will help you get started with Coupa Supplier Portal (CSP) and understand how to work with us efficiently.
Payment process overview
1. Submit invoice
Upload your invoice through Coupa Supplier Portal
2. Invoice review
Our team reviews and approves your invoice
3. Payment scheduled
Invoice is scheduled for payment according to terms
4. Payment sent
Funds are transferred to your account
Invoice submission methods
Direct upload in CSP
Create and submit invoices directly in the portal
Log in to the Coupa Supplier Portal and manually create invoices using the web interface. This is the most straightforward method and gives you full control over invoice details.
Supplier actionable notifications (SAN)
Receive PO emails and create invoices directly from notifications
When enabled, you’ll receive email notifications for new purchase orders with embedded links. Simply click the link to create an invoice directly – no login required for that specific transaction.
cXML integration
Automated invoice submission via cXML protocol
For suppliers with ERP systems, cXML allows automated, real-time invoice transmission. This method is ideal for high-volume suppliers who want to streamline their invoicing process.
Discussing your invoice approach
If you would like to discuss your invoice approach with a member of the Supplier Support Team, please contact us via the email link below:
Contact: Supplier Support Team
Invoice requirements
Required information
Valid Babcock Purchase Order (PO) number
Your company name and address
Unique invoice number
Invoice date
Detailed description of goods/services
Quantities and unit prices
VAT details (if applicable)
Total amount due
Best practices
Submit invoices as soon as goods/services are delivered
Ensure invoice amounts match the PO
Attach all required supporting documentation
Use clear and accurate descriptions
Double-check all calculations
Keep your banking details up to date
Track your invoice status in the portal
Don’t submit duplicate invoices
Common payment delays
Missing or incorrect PO number
Invoice amount doesn’t match PO
Missing supporting documentation
Incorrect or outdated banking details
Invoice submitted to wrong entity
VAT calculations are incorrect
Tracking your payment
You can track the status of your invoices and payments in real-time through the Coupa Supplier Portal:
- Submitted: Invoice received and under review
- Approved: Invoice approved for payment
- Scheduled: Payment scheduled for processing
- Paid: Payment has been sent to your account
About Coupa
Coupa is our supplier collaboration platform, designed to streamline procurement processes and make it easier for our suppliers to do business with us.