Babcock is a leading provider of airport solutions babcock-staff

We deliver the management of operation critical fleets and ground support equipment (GSE), the design and operation of baggage systems, and airport IT systems.

Our proven capability means that our customers can focus on improving the passenger experience at a reduced cost – whilst planning for future expansion. Our collaborative customer relationships increase efficiency and deliver cost savings without compromising performance.

Our single-supplier accountability drives continued airport performance for our customers, including Heathrow, Alitalia, Sao Paulo GRU Airport and Amsterdam Airport Schiphol.

GSE Asset Management

Babcock manages and maintains over 17,000 assets for Alitalia, Heathrow and Edinburgh Airports, ranging from passenger buses to 70-tonne aircraft pushback tractors. Our approach is based over the whole-life of an asset from procurement through to disposal. Customers can benefit from increased availability, savings of around 10-15%, reduced costs and processing, and transference of risk.

Our capability includes:

  • Entire or part fleet management including specialist equipment or vehicles
  • Tailored cost management that ranges from ‘pay as you go’ to full risk transfer
  • Specification and procurement of GSE to standardise and leverage better terms
  • Customised solutions using telematics and data-driven evidence to optimise fleet performance

Optimising fleet availability

Working closely with our customer on their requirements, we look to ‘sweat assets’ to deliver better availability and increased efficiency – resulting in smaller high-performing fleets.

Reduce whole-life costs of ownership

By working closely with the supply chain, we leverage better terms for our customer from procuring new vehicles to through-life support. We reduce waste at every opportunity, and introduce innovation where it adds value to the customer’s operation.

Maximise workshop productivity

We identify maintenance schedules that deliver improved fleet availability and performance. Key to this is ensuring modern on-site workshops with experienced multi-skilled technicians and streamlined processes.

Through constantly monitoring workshop performance, we improve repair turnaround times and identify bottlenecks and spare capacity. Our dedicated Airport call centre with resilient support technology also enables the right set up for rapid response times to key airport operators.

Delivering enhanced fleet data & reporting

Our web-based reporting system delivers total visibility of performance, cost of ownership, and availability helps managers make whole-life decisions. We see telematics as an essential tool, both in monitoring asset performance and issues as well as in helping to identify the optimal number of vehicles required within an operation.

Baggage Handling Systems (BHS)

Our technical expertise in baggage processing, operational knowledge and specialist engineering skills is delivered by over 1,000 skilled personnel processing 160,000 bags daily. Our customised solutions include:

  • Consultancy, design, installation and management of complex baggage systems
  • Expert advisory services in improving and updating existing baggage systems
  • The most appropriate range of equipment, supplied by the Babcock product portfolio or other specialist equipment providers